1. We will ensure at least 95% of our collections are made from natural fibres.

95% of our collections are crafted from lambswool, cashmere, cotton, linen, and merino wool. Using natural fibres guarantees that we are not contributing to microplastics. 

2. We will use more recycled yarns.

All our clothes labelling has been moved to a central supplier and will be made from RECYCLED FSC approved trees, meaning the labels will be recyclable. We are also working on using more recycled yarns for our clothing and are looking for the right supplier that suits the spirit of Woolovers while keeping the fabric soft and wearable for you.

3. We will not work with suppliers who source wool from farmers that practise mulesing.

This year WoolOvers became members of the SFA, joining the commitment to strengthen the cashmere sector. The Sustainable Fibre Alliance supports responsible production of cashmere. They work with herding communities and domestic industry, providing training in rangeland stewardship, animal welfare and clean fibre processing. With the SFA cashmere standard, we promote production practices that are better for people, animals and the environment to help secure the long term viability of the cashmere sector.

We have added Yak fibre to some styles which have been sourced directly from Tibetan herders, enabling them to earn a sustainable living whilst preserving their traditional lifestyle and looking after the welfare of the animals. Yak down is 30% warmer than wool and 1.6x more breathable than cashmere.

We are sourcing RWS wool for the Spring/Summer 2022 collection. The responsible Wool Standard is a voluntary standard that addresses the welfare of sheep and prohibits mulesing.

 

We pledge...

4. We will not use angora or other fur in our products.

We do not and will never use Angora or other furs in our products unless they are a by-product. 

5. We will replace our garment care labels & tickets with a natural alternative.

All our clothing labels and tickets are recyclable.  Made from RECYCLED FSC approved trees.

6. We will only work with suppliers who prove health & safety and labour standards through audits.

We care about the people who make our clothes and forge strong partnerships based on shared ethics of honesty, transparency, trust and mutuality. Many of our key suppliers have been working with us for 10 - 15 years.

All of our suppliers must meet the standards set out in our Code of Conduct which has been developed by the Ethical Trading Initiative. This base code is adopted and founded on the conventions of the International Labour Organisation and is an internationally recognised code of labour. In addition, regular product team visits with our suppliers keep communication levels high.  

We actively seek out brands that share our core values and are ethically aligned, with over 85% of our suppliers now making our products in the UK, using natural materials with sustainability at the forefront of what they do.

Our beautifully crafted felt and jute homeware is made by a women’s cooperative in Nepal. The supplier explained “ We run twelve small women co-operatives consisting of 10-35 workers in each co-operative. Run by self-determined, independent women, trained and experienced in the creative field of making paper and felt products. These women help each other learn the skills to make these products so that they can earn a smart living with the money they earn for themselves and their family”

Approximately a third of Woolovers accessories are made in the UK and we are continuing to try and build on this. Our ethically sourced wooden and cocoa seed jewellery comes from co-operatives and small family businesses with a commitment to fair trade.

 

7. We will not work with suppliers who source their cotton from Uzbekistan or Turkmenistan.

In a practice rooted in Soviet times, the governments of Uzbekistan and Turkmenistan force their citizens to pick cotton under harsh conditions each harvest season. For these reasons, we do not work with suppliers who source their cotton from either of these countries. 

8. We will encourage diversity.

WoolOvers recognises the importance of creating a working environment where Diversity and Inclusion are recognised, valued and promoted because we know it is in the best interests of our business, our people and our community. We want all current, former and potential employees to feel that they are properly valued and treated equally and fairly. 

We include this approach to diversity in our model choices for our catalogues.

9. We will be GDPR compliant and as transparent as possible whenever we can with people's data.

By following the European Data Protection Board (EDPB) we are GDPR compliant which means we will not share your data with other parties. 

10. We will raise money for charity.

£1 from every sale of our cashmere socks went to the Eve Appeal which funds research and raises awareness on gynaecological cancer. We are delighted to have raised £20,000, so a massive thank you to all our customers that made this happen. 

 

11. We will volunteer our time.

During the COVID pandemic, we were unable to get together and work as a team on this but we all made a conscious effort on our daily walks to take a bag to fill with rubbish and plastic and keep our environment and oceans clean. Now we are all back together we have planned some WoolOvers team beach clean up afternoons and our joining other local teams on their cleanups.

12. We will educate our suppliers, customers and teams.

It is important to us to explain the reasons why we are so passionate about natural, biodegradable, sustainable, slow-fashion, and in doing so, educate our suppliers, you, our customer and our WoolOvers teams.

Our communication lines with our suppliers are always open. We have very long relationships with the majority of them and this ensures that we can continually discuss the importance of positive clothing for the planet.

The Woolovers teams work together on all areas of our catalogues, social media pages and our website. We believe in communicating with each other, from daily office chats to organising meetings which when the sun is shining take place in our gorgeous gardens. Our buyers send regular emails to us all so that we are always up to date with new sustainable processes, biodegradable fabrics and what we can do to spread the word on Woolovers' core values of natural and sustainability.

We update our social media pages on Facebook and Instagram at least two to three times a week to keep you, our customer up-to-date on what we are doing at Woolovers and these pledges are an extra more detailed way of keeping you informed. You are important to us and we love hearing about your colourful lives and are working to build a community where we can chat together and keep each other informed about each other's daily lives. This is your opportunity to educate us on what you love, what you do and what you want. Find us on Facebook and Instagram so that we can chat together.

 

13. We will keep the WoolOvers family updated.

When a new member of the team starts with us, they receive a booklet explaining the benefits of our natural fibres, our heritage, and our environmentally friendly views. It’s a great, informative read with a good dose of our British sense of humour.

14. We will stop dispatching garments from suppliers in plastic bags.

All our garment bags are now compostable.

We are early adopters of this new compostable technology in the garment sector so the route to market has been slower than ideal. We are already using non-plastic in returns and our despatch bags are now paper.

15. We will stop repacking returns in plastic bags.

We only use FSA approved paper bags and these are reusable for you to return any garments to us.

16. We will deliver all our products in reusable paper bags.

We have gone one better! Our garments are packed in compostable bags, made from a mixture of PLA fermented plant starch (from either corn, cassava, sugarcane or sugar beet pulp) and fully biodegradable PBAT. These are then delivered to you in reusable paper bags that are biodegradable and FSA approved. 

17. We will stop using plastic carrier bags in our shop.

Due to the huge pile up of plastic bags that we already had from way back, we have continued to use them in our shop so as to avoid them going in to landfill.  We are close to having used them and can’t wait to introduce an environmentally friendly replacement.

18. We will fly fewer garments. 

The Covid pandemic has made things more difficult in reaching our goals with this. However, as life returns to normal we will be able to commit more to this pledge and so reduce our carbon footprint on our planet.  

19. We will never put our products into landfill.

We are committed to never putting our products into landfill.

20. We will provide a garment repairs service.

Of course, we love providing you with new colourful styles but we are firm believers in slow- fashion and that means giving you the option to reuse, recycle and repair. With this is in mind we now have a repair service so after years of wear, should any sneaky holes appear you can send in your favourites and have them back looking good as new. 

From chatting with you, we know you are handy with a needle and thread so we have added our ‘Repair Kit’ pouches that contain spare yarn and/or buttons depending on the style. This way you can love & keep your garments for longer.

21. We will reduce paper usage in our Head Office.

We have significantly reduced our paper usage in our Head Office. We do not have printers in the offices to ensure there is no paper wastage.

22. We will change our Head Office energy suppliers to renewable energy providers.

We have switched our energy supplier to an renewable energy provider in our Head Office.